Eleanor Healthcare Group

  • Smerdon Day Centre Celebrates 40 Years Anniversary

    Smerdon Day Centre Celebrates 40 Years Anniversary Hanh Nguyen 11th May 2021 was the 40th anniversary of Smerdon Day Centre opening. This is of course a remarkable achievement. Gina Sloan is the manager of the day centre, who has been with the team for over 30 years. Smerdon Day centre is also the home to […]

    Eleanor focuses on Mental Health Awareness

    We are an award-winning care provider Hanh Nguyen Mental Health Awareness Week falls on 10-16 May. This year’s theme was “Nature”, with the Mental Health Foundation’s CEO noting that walks in nature and being in green spaces have been the nation’s top mental health coping strategy during the pandemic (according to their research). At Poole, the Recruitment […]

    We are an award-winning care provider

    We are an award-winning care provider Hanh Nguyen Eleanor is an award-winning care provider. In Lewisham, we won the Mayor of Lewisham’s Business Award. We are also CHAS (Contractor Health and Safety), ISO 9001 (for Quality Systems) and ISO 14001 (for effective environmental management system) accredited. Further, we are also certified Ethical Employers and Investors in People. Get to know these standards, as they […]

    March 2022 Care Home Review Scores

    March 2022 Care Home Review Scores Eleanor Healthcare Group We are very pleased to share the March 2022 certificates from Carehome.co.uk. The scores are based and calculated by the submissions from family, friends and/or the residents themselves on carehome.co.uk on past or current services that the homes provide and has been submitted within a time […]

    Happy 105th Birthday Kitty!

    Happy 105th Birthday Kitty! Eleanor Healthcare Group A BIG Happy Birthday to one of our Hartley House residents, Kitty! Kitty has been a resident at Hartley House since September 2021 and has been thoroughly enjoying her time there. Today, we are all celebrating a wonderful milestone of reaching the age of 105! We look forward […]

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    An Unconventional Odyssey – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff, care workers, and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity, and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.