Eleanor Healthcare Group

  • Live-In Care Services

    With 45+ years in the care industry, we deliver personalised care that enhances well-being and preserves independence. At Eleanor, we ensure you feel safe, supported, and happy in the comfort of your home.

    WHO WE ARE

    At Eleanor Healthcare Group, we believe that everyone deserves to age with dignity and grace, surrounded by the comforts of their own home. Since 1979, our mission has been to provide exceptional and compassionate personalised care services that go beyond basic needs, ensuring our clients live fulfilling and enriched lives.

    WELCOME TO LIVE-WELL

    The live-in care service available across the UK through Eleanor Healthcare Group.  Live-Well offers 24/7 support tailored to individual needs, including physical assistance, emotional support and companionship.

    OUR DEDICATED CARERS

    Our carers are the heart of our service. Every Live-Well carer shares our passion for making a positive impact. Each of them is handpicked, rigorously trained, and matched with clients based on personality, care needs and lifestyle preferences. This ensures that every client receives a personalised care experience and forms a meaningful, supportive bond with their carer.

    THE ELEANOR LIVE-WELL TEAM

    With over 70 years combined experience in the healthcare industry, specialising in live-in care, we understand what clients look for when choosing the right live-in care service. We pride ourselves in supporting every one of our clients to live well and enjoy life to the fullest. Rest assured, we only select carers who, hand on heart, we would choose to look after our own loved ones. We are confident in our ability to match carers with clients based on personality, interests and care needs, ensuring a harmonious partnership.

    WHAT IS LIVE-IN CARE?

    Live-in care is a service where a fully trained carer lives with you in your home. Full-time support and companionship is provided round-the-clock 24/7. This allows you or your loved one to maintain independence while staying in familiar surroundings. Whether assistance is needed due to ageing, illness or disability, our live-in carers are there to help with everyday activities, medication supervision and emotional support.

    Our live-in care services are ideal for:

    BENEFITS OF LIVE-IN CARE

    Live-in care offers a range of benefits that other care options might not provide:

    One-to-One Attention

    Your dedicated live-in carer will focus entirely on your unique needs. Unlike in care homes, where staff may have to divide their attention, live-in care offers personalised, one-on-one care around the clock.

    Maintain Your Independence

    Staying in your own home allows you to keep your routine, remain in your familiar surroundings, and maintain control over your lifestyle choices. Our carers adapt to your preferences, making care flexible and responsive to your needs.

    Companionship

    Live-in carers do more than just provide physical support—they offer companionship that enhances mental and emotional well-being. This helps combat loneliness and isolation, allowing you to maintain a social life on your own terms.

    Cost-Effective Alternative

    Live-in care can be more affordable than residential care homes, especially when considering the personal attention you receive. You pay for a service tailored specifically to your needs, without the extra costs associated with residential care.

    Specialised Care

    Our live-in carers are trained to manage complex conditions, including dementia, Parkinson’s, and stroke recovery, ensuring that even with advanced health concerns, you can remain at home with dignity and independence

    Customised Care

    Live-in care provides a fully customised care plan tailored to the specific needs and preferences of each individual. Whether it’s specialised care for medical conditions or personal routines, live-in care adapts to you.

    Familiarity and Comfort

    Staying in a familiar environment provides emotional comfort, especially for those with cognitive conditions like dementia. Clients can maintain their lifestyle, surrounded by the things they love.

    Reduced Risk of Hospitalisation

    With 24/7 monitoring, live-in care reduces the risk of accidents, falls, and other emergencies that may lead to hospital visits. Early intervention can help manage health conditions before they escalate.

    Emotional Support for Families

    Live-in care not only supports the individual receiving care but also provides peace of mind for family members, knowing that their loved ones are being looked after by professionals.

    Seamless End-of-Life Care

    For those nearing the end of life, live-in care offers compassionate, palliative care at home, providing comfort and dignity in familiar surroundings.

    WHAT OUR LIVE-IN CARERS DO

    Our live-in carers provide comprehensive support designed to meet a wide range of needs. These include:

    Assistance with
    Personal Care

    Assistance with bathing, dressing, grooming, and toileting, all delivered with dignity and respect.

    Medication Management

    Administering and overseeing medications, ensuring they are taken correctly and on time.

    Mobility Support

    Helping clients move around the home and stay active, either with exercises or mobility aids.

    Household Assistance

    Light housekeeping, laundry, and other tasks that help maintain a safe and comfortable environment.

    Meal Preparation

    Preparing nutritious meals that cater to dietary needs and personal preferences.

    Companionship

    Engaging in meaningful conversations, activities, and outings to foster a sense of connection and enjoyment.

    Respite Care

    Providing temporary relief for family carers, ensuring continuity of care while they take a break.

    Pet Care

    Helping clients care for their beloved pets, allowing them to remain part of the home life.

    Specialised Health Support

    Providing care for specific conditions such as Parkinson’s disease, diabetes, and mobility issues.

    Monitoring Health

    Tracking vital signs and general well-being, reporting any changes in condition to the family and healthcare providers.

    Rehabilitation Support

    Assisting with post-surgery recovery, including rehabilitation exercises and mobility support.

    Transportation Assistance

    Accompanying clients to medical appointments, social events, and outings to ensure they stay connected and engaged.

    Mental Stimulation

    Engaging clients in activities that promote cognitive function, such as puzzles, reading, or memory exercises.

    Home Safety Management

    Ensuring the home is free of hazards, such as adjusting lighting and moving obstacles that could cause falls.

    WHY CHOOSE ELEANOR LIVE-WELL?

    By choosing Live-Well, you are opting for a live-in care service that places compassion, respect, and excellence at the forefront. Here’s why we stand out:

    Personalised
    Matching

    We match you with a carer based on your personality, interests, and specific care needs, ensuring a harmonious relationship.

    Highly
    Skilled Carers

    Our Live-in carers are fully vetted, highly trained, and continuously supported to ensure the best quality care.

    24/7
    Support

    Our Live-in care management team is available around the clock to address any questions or concerns, giving you and your family peace of mind.

    Transparent
    Pricing

    We offer straightforward, transparent pricing with no hidden fees, helping you plan for care with confidence.

    YOUR JOURNEY WITH US

    Taking the first step towards live-in care with Eleanor Live-Well is simple and stress-free. Here’s how we get started:

    Initial Consultation

    Contact us for a free, no-obligation consultation where we discuss your needs and how we can help.

    Comprehensive Assessment

    We perform a detailed assessment of your care needs and lifestyle preferences, which allows us to create a personalised care plan.

    Carer Matching

    Using our unique matching system, we find a live-in carer whose personality and skills complement your needs and interests.

    Care Begins

    Once matched, your carer will move in and begin providing tailored care. We offer continuous support to ensure everything is running smoothly.

    The live-in care service available across the UK through Eleanor Healthcare Group.  Live-Well offers 24/7 support tailored to individual needs, including physical assistance, emotional support and companionship.

    Live-in care is a service where a fully trained carer lives with you in your home. Full-time support and companionship is provided round-the-clock 24/7.

    This allows you or your loved one to maintain independence while staying in familiar surroundings. Whether assistance is needed due to ageing, illness or disability, our live-in carers are there to help with everyday activities, medication supervision and emotional support.

    Our live-in care services are ideal for:

    Live-in care offers a range of benefits that other care options might not provide:

    One-to-One Attention

    Your dedicated live-in carer will focus entirely on your unique needs. Unlike in care homes, where staff may have to divide their attention, live-in care offers personalised, one-on-one care around the clock.

    Maintain Your Independence

    Staying in your own home allows you to keep your routine, remain in your familiar surroundings, and maintain control over your lifestyle choices. Our carers adapt to your preferences, making care flexible and responsive to your needs.

    Companionship

    Live-in carers do more than just provide physical support—they offer companionship that enhances mental and emotional well-being. This helps combat loneliness and isolation, allowing you to maintain a social life on your own terms.

    Cost-Effective Alternative

    Live-in care can be more affordable than residential care homes, especially when considering the personal attention you receive. You pay for a service tailored specifically to your needs, without the extra costs associated with residential care.

    Specialised Care

    Our live-in carers are trained to manage complex conditions, including dementia, Parkinson’s, and stroke recovery, ensuring that even with advanced health concerns, you can remain at home with dignity and independence

    Customised Care

    Live-in care provides a fully customised care plan tailored to the specific needs and preferences of each individual. Whether it’s specialised care for medical conditions or personal routines, live-in care adapts to you.

    Familiarity and Comfort

    Staying in a familiar environment provides emotional comfort, especially for those with cognitive conditions like dementia. Clients can maintain their lifestyle, surrounded by the things they love.

    Reduced Risk of Hospitalisation

    With 24/7 monitoring, live-in care reduces the risk of accidents, falls, and other emergencies that may lead to hospital visits. Early intervention can help manage health conditions before they escalate.

    Emotional Support for Families

    Live-in care not only supports the individual receiving care but also provides peace of mind for family members, knowing that their loved ones are being looked after by professionals.

    Seamless End-of-Life Care

    For those nearing the end of life, live-in care offers compassionate, palliative care at home, providing comfort and dignity in familiar surroundings.

    By choosing Live-Well, you are opting for a live-in care service that places compassion, respect, and excellence at the forefront. Here’s why we stand out:

    Personalised Matching

    We match you with a carer based on your personality, interests, and specific care needs, ensuring a harmonious relationship.

    Highly Skilled Carers

    Our Live-in carers are fully vetted, highly trained, and continuously supported to ensure the best quality care.

    24/7 Support

    Our Live-in care management team is available around the clock to address any questions or concerns, giving you and your family peace of mind.

    Transparent Pricing

    We offer straightforward, transparent pricing with no hidden fees, helping you plan for care with confidence.

    With over 70 years combined experience in the healthcare industry, specialising in live-in care, we understand what clients look for when choosing the right live-in care service. We pride ourselves in supporting every one of our clients to live well and enjoy life to the fullest. Rest assured, we only select carers who, hand on heart, we would choose to look after our own loved ones. We are confident in our ability to match carers with clients based on personality, interests and care needs, ensuring a harmonious partnership.

    Our carers are the heart of our service. Every Live-Well carer shares our passion for making a positive impact. Each of them is handpicked, rigorously trained, and matched with clients based on personality, care needs and lifestyle preferences. This ensures that every client receives a personalised care experience and forms a meaningful, supportive bond with their carer.

    Our live-in carers provide comprehensive support designed to meet a wide range of needs. These include:

    Personal Care

    Assistance with bathing, dressing, grooming, and toileting, all delivered with dignity and respect.

    Medication Management

    Administering and overseeing medications, ensuring they are taken correctly and on time.

    Mobility Support

    Helping clients move around the home and stay active, either with exercises or mobility aids.

    Household Assistance

    Light housekeeping, laundry, and other tasks that help maintain a safe and comfortable environment.

    Meal Preparation

    Preparing nutritious meals that cater to dietary needs and personal preferences.

    Companionship

    Engaging in meaningful conversations, activities, and outings to foster a sense of connection and enjoyment.

    Respite Care

    Providing temporary relief for family carers, ensuring continuity of care while they take a break.

    Pet Care

    Helping clients care for their beloved pets, allowing them to remain part of the home life.

    Specialised Health Support

    Providing care for specific conditions such as Parkinson’s disease, diabetes, and mobility issues.

    Monitoring Health

    Tracking vital signs and general well-being, reporting any changes in condition to the family and healthcare providers.

    Rehabilitation Support

    Assisting with post-surgery recovery, including rehabilitation exercises and mobility support.

    Transportation Assistance

    Accompanying clients to medical appointments, social events, and outings to ensure they stay connected and engaged.

    Mental Stimulation

    Engaging clients in activities that promote cognitive function, such as puzzles, reading, or memory exercises.

    Home Safety Management

    Ensuring the home is free of hazards, such as adjusting lighting and moving obstacles that could cause falls.

    Taking the first step towards live-in care with Eleanor Live-Well is simple and stress-free. Here’s how we get started:

    Initial Consultation

    Contact us for a free, no-obligation consultation where we discuss your needs and how we can help.

    Comprehensive Assessment

    We perform a detailed assessment of your care needs and lifestyle preferences, which allows us to create a personalised care plan.

    Carer Matching

    Using our unique matching system, we find a live-in carer whose personality and skills complement your needs and interests.

    Care Begins

    Once matched, your carer will move in and begin providing tailored care. We offer continuous support to ensure everything is running smoothly.

    Join our caring community of live-in carers!

    Are you compassionate, kind, and ready to make a difference? As a live-in carer with Eleanor Live-Well, you’ll provide essential support and companionship to those who need it most, helping them live independently in their own homes.

    Competitive Pay

    Up to £1,260 per week

    Comprehensive Training

    Free 4-day induction.

    24/7 Support

    We’re here for you around the clock.

    We understand that choosing live-in care is a big decision, and we’re here to make it as smooth and stress-free as possible. At Eleanor Live Well, we provide compassionate, personalised live-in care services to ensure dignity, independence, and comfort for you or your loved one

    Ready to explore your care options? Contact us today or request a callback, and let’s start your journey to exceptional care.

    Frequently Asked Questions about Live-in Care

    How do I get started?

    Call us on 01732 441877 and one of our friendly team will be happy to discuss your requirements and talk about the next steps.

    How long can a live-in carer stay?

    Your carer can stay with you for as little as a couple of days to several weeks at a time. We can provide ongoing care, intermittent care, or respite care to cover family breaks. If you require care over several weeks or on an ongoing basis, we will set up a team of regular carers for you, who will stay for two to three weeks each on average. Please contact us to discuss what length of care you are looking for and we will explain how this works.

    Can the carer drive?

    If you require a carer to drive, please let us know. Many carers drive but may not own a vehicle. One option is to insure the carer to drive your own car. Please note that we cannot guarantee that we will always be able to provide you with a driver.

    What if I need help at night?

    Carers will wake in the night to help if their clients need them. They will charge £12.00 each time they get up during the night. Carers can assist up to twice a night. If a client consistently requires more help in the night than this, we will discuss the possibility of providing additional nighttime support.

    How many hours will the live-in carer work each day?

    On average our carers will work between 10-12 hours a day. Carers require a two-hour break each day to suit the client. They must be able to leave the house if they wish during this break. If the client cannot be left during this time cover will be needed – this could be a family member, friend or private carer. Or this can be provided by the Eleanor Care Group. Please click here for further information. https://www.eleanorhealthcaregroup.co.uk/home-care/

    What do I need to provide for the carer?

    The carer will need their own bedroom and a proper bed. Camp beds and sofa beds are not acceptable. They are happy to share bathrooms. You need to pay for food for the carer, although they can buy it themselves and cook for both of you.

    How can I reach you out of hours?

    We provide 24/7 emergency cover for our clients. When you join our service, you will be given our out-of-hours emergency number for round-the-clock support.

    What if my care needs increase?

    If your care needs increase, we can adapt your care to suit your needs, so please don’t worry. If there are any changes required, one of the Live-Well team will contact you to discuss this. It is likely you will be able to keep your regular group of live-in carers even if your care needs change.

    What if I don’t get on with my carer?

    Every effort is made to select carers based on client and carer personalities, but we are human and sometimes things don’t quite work out as we have hoped or planned. When a carer arrives to assist you for the first time, one of the Live-Well team will call you after the first few days to see how you are both settling in. If there are any issues, we would appreciate you telling us so that we can make a plan if needed. If there are concerns that can’t be resolved, we may be able to assist. However, if things are really not working then we will do our utmost to find a suitable replacement.

    What happens if my carer is ill or has an emergency and needs to leave?

    We have plans in place if these situations arise, so please do not worry. Our carers will contact us and we will do our utmost to provide a replacement carer as soon as possible. Carers will try to remain with you until the incoming carer arrives. To further support these situations, we ask each client to nominate an emergency contact – a family member or trusted person – to provide cover until the next carer arrives, ensuring that you aren’t left on your own.

    How do I pay the carers?

    Our carers will issue the client or nominated client representative with an invoice for the time they have provided care, and will be expected to be paid directly to their bank details. Carers are responsible for making their own tax and national insurance contributions via HMRC self-assessment as they are self employed professionals.

    How do I pay Live-Well?

    After your initial payment of the registration fee which is taken over the phone or arranged as a bank transfer, you will be invoiced monthly in advance for our agency fee. Direct Debits can easily be set up to take the stress out of arranging payments and our finance team will help with this.

     
    Will the carer help me look after my pet?

    Absolutely! One of the many benefits of having a live-in carer is so your beloved pets can stay with you. Our carers are very happy to assist with caring for your pets and will be happy to feed, exercise and support with anything they might need. In fact, some of our carers will choose clients with pets.

    Can my carer take me on outings?

    Our carers love going out and about with their clients and will be happy to assist with arranging outings or appointments. This could be a visit to your family or friends, going out for coffee or lunch, taking you to regular social activities or appointments with healthcare professionals. The carer will help you arrange suitable transport so you can get out and about together. Some of our carers have accompanied clients to concerts, theatre trips, National Trust properties and many other interesting places – even on holiday!

    Can a carer look after me and my partner?

    Yes, the Live-Well service is available to assist both single clients and couples to enable them to stay in their home. Our carers can assist both partners if required or if one client has care needs and the other is self-caring our sensitive service can benefit them both. This is especially true if one of the partners is the main carer and the care needs of the other have increased, so that professional help is now required. One of the many benefits of live-in care is that couples/partners can stay together, keeping their social contacts and activities while being well cared for and safe at home.

    Do you provide domiciliary care?

    Eleanor Live-Well does not provide domiciliary care, but other parts of the Eleanor Care Group can help with this. Please click here for further information – https://www.eleanorhealthcaregroup.co.uk/home-care/

    Eleanor for you

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    Council and NHS Partners
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    Million Care Visits Annually
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    Employees
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    Home Care Branches
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    Care Homes
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    Hospitals We Supply Logistic
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    Day Centres
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    Supported living homes
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    Extra Care Locations
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    Learning Disability Care Homes
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    Locations across UK we deliver care

    Our Partners and accreditations

    We are regulated by CQC
    These Partnerships, accreditations and recognitions affirm our resolute commitment to exceptional care at Eleanor.

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    An Unconventional Odyssey – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff, care workers, and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity, and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.