Eleanor Healthcare Group

  • SANTA WEARS A FACE MASK – How to celebrate Christmas safely

    Vivek Ramakrishnan

    Let us start with the absolutely obvious: this is going to be an unusual Christmas. This is even more true for the care sector, which stands at the epicenter of the on-going COVID-19 pandemic.

    Understanding and implementing the complex – and constantly evolving – guidelines can be daunting to care home managers and owners. They must strike a fine balance between the festive joy of celebration and the stringent protocols of resident and staff safety.

    Is it possible? We think so. In this post, we’d like to talk the talk about the ways in which you can bring good cheer to your residents – safely.

    Santa Claus Visits

    The Santa is arguably the most iconic element of Christmas, next only to the Tree. Here are some ways you can ensure that Santa visits your care home safely:

    • He or she is from your own care home
    • Does not visit other care homes
    • Does not go from person to person handing gifts
    • Changes into the outfit at the care home (rather than traveling in and out of the care home with the costume on)
    • Has taken a COVID-19 test with a negative result.
    • Wears PPE [personal protective equipment] and practices social distancing
    • Avoids prolonged contact through hugging
    • Practices hand sanitisation between each handshake (where unavoidable)
    • Washes the outfit by itself in a separate wash cycle at the highest tolerable temperature for the fabric (if not washable, quarantines the outfit alone for 72 hours between each use)

    Where these are not viable, Santa can still visit the residents virtually, through a video call from an adjacent room or even a different building. If you’re planning a virtual visit, it is important to ensure you have a large enough screen to project the video on to, good speakers and a responsive mic. Test them out beforehand. Be sure to also decorate the room from which Santa “visits”. Decide how far he or she will sit from the camera and how loudly he or she will speak. Rehearse several times.

    Christmas Tree & decorations

    The Christmas Tree and the decorations are what physically bring Christmas into the room. This Christmas however, care home staff and managers have to go a few extra miles to make them safe for everyone.

    • Place the Christmas tree strategically to minimise contact and touching. Ensure there is sufficient room for cleaning around them.
    • Decorate with cleaning in mind. Avoid all edible decorations to minimize touching and contact.
    • If decorations are hung from the ceiling, do not move ceiling tiles to place them as this poses an infection risk.
    • If there is a risk of contact, create a discreet barrier between the residents, staff and decorations.
    • Have a single person do all the decorations to avoid transmission and reduce contact.

    Gifts

     Gifts are another quintessential aspect of the Christmas celebrations and it is important for residents’ mental and emotional wellbeing that care homes facilitate a safe exchange of gifts.

    • Have a designated person to receive gifts on behalf of residents
    • Wipe the packages clean when possible
    • If the gifts cannot be wiped clean, quarantine them for 72 hours in sealed plastic bags
    • Homemade food and beverages must be consumed only by the recipients

    Carolling

    Christmas carolling is an old and sweet tradition that dates back to the 1400s. They literally bring home the message of hope and good cheer to the listeners. But with the limitations imposed by the pandemic, carolling in its usual form may not be possible. Yet, there are other creative solutions:

    • The staff themselves can be carollers, which mitigates some of the risks of infection
    • If individuals or groups who are not a part of the care home come as carollers, ensure that it is done outdoors and at a safe distance.
    • To aid hearing, carollers could sing into a mic connected to a wireless speaker inside the home.
    • Care home staff and resident family members could also carol together virtually over a video call projected onto a screen

    Games and Activities

    If and when visitors come to the care home, the staff and managers can find creative ways to engage the resident and family members. They can be safe, mentally stimulating and emotionally meaningful to the residents. They can be facilitated with a good two-way personal (or environmental) audio system.

     

    It is important that you communicate with the resident and family members taking their desires and wishes into account and planning the activities around them.

    Closing Thoughts

    As we come to terms with the pandemic, care homes, while adhering to government guidelines, must learn to be agile and problem solve creatively. Creative thinking and innovation are at the heart of what we do at Eleanor, and you can see the creativity of our team in full display in preparation for Christmas and New Year. Look out for more great ideas in our Twitter feed, Facebook, and LinkedIn pages.

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    An Unconventional Odyssey – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff, care workers, and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity, and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.