Eleanor Care is one of the leading healthcare groups in the UK, committed to providing high-quality care and support to our clients across different specialties, including home care and care homes. Our vision is to deliver exceptional care experiences and help our clients achieve their health and wellness goals.
Responsible for the administration and coordination of care services.
Implementation of care rosters.
Ensuring operations and services run smoothly and efficiently by allocating suitable Care Workers to client calls.
Ensuring Care Workers provide the quality of care that meets the standards determined by the company.
Ensuring compliance with regulatory requirements and building a good rapport with customers and staff to ensure high-quality service delivery.
Effectively and confidentially managing data and information.
Accurately maintaining client records.
Ensuring staff rosters are complete on the staff management system.
Supporting Branch Manager and assisting with day-to-day running of the branch.
Required Education, Skills, and Qualifications.