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Care Coordinator

Location: Hounslow

Eleanor Home Care is part of the independent Eleanor Healthcare Group of Companies, which has been providing high-quality care and health services for more than 40 years. We currently have an opportunity for a Care Coordinator to work in our service set up in Hounslow! It is a great opportunity for an individual looking for career development, stability, and to develop in a professional context in this fast-growing care sector.

To apply, please send your CV to jollina.pereira@eleanorcare.co.uk

Responsibilities

  • Responsible for the administration and coordination of care services.
  • Implementation of care rosters.
  • Ensuring operations and services run smoothly and efficiently allocating suitable Care Workers to client calls.
  • Ensuring Care Workers provide the quality of care that meets the standards determined by the company.
  • Ensuring compliance with regulatory requirements building a good rapport with customers and staff to ensure high-quality service delivery.
  • Effectively and confidentially managing data and information.
  • Accurately maintaining client records.·
  • Ensuring staff rosters are complete on staff management system.
  • Supporting Branch Manager and assisting with day to day running of the branch.
  • Required Education, Skills and Qualifications.

Experience / Skills

  • Minimum 2 years experience in Domiciliary Care Coordination preferred.
  • Excellent communication skills; listening, verbal and written.
  • Great team player.
  • Excellent customer service skills.
  • Flexible and adaptable.
  • Effective organisational and multi-tasking skills.
  • Awareness of key business principles.
  • Excellent IT skills.
  • Ability to work under pressure.
  • Full UK Driving Licence and vehicle.
  • Familiarity in CM2000 (optional).

Job Type:

Full-time Permanent

Salary:

£20,000 - £25,000 per year

Schedule:

Monday to Friday, 9am - 5:30pm

Location:

157 Uxbridge Road, Hanwell, London, Hounslow, W7 3SR

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