Eleanor Healthcare Group

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    • Roselands Care Home Earns "Good" CQC Rating

    Roselands Care Home part of Eleanor Healthcare Group is celebrating a significant achievement. The Care Quality Commission (CQC) has rated the home as “Good” reflecting the dedication and commitment of the team in providing exceptional residential care for older adults in Rye and the surrounding areas.

    A Mark of Quality Care

    The CQC is the independent regulator of health and social care services in England ensuring that care homes meet the highest standards. Their inspections focus on five key areas to assess the quality and safety of care.

    Residents at Roselands Care Home benefit from a safe environment with strong safeguarding measures in place. The care provided is effectively supporting health, well-being and independence. Every resident is treated with compassion and dignity making person-centred care a priority. The home is responsive tailoring care plans to individual needs and ensuring proactive support. Strong leadership fosters a culture of continuous improvement ensuring that Roselands remains a place where residents feel valued and supported.

    Creating a Home for Residents

    Roselands Care Home offers more than just care. It provides a warm and welcoming environment where residents can enjoy a fulfilling lifestyle. Comfortable living spaces create a homely atmosphere while personalised care plans ensure that individual health and well-being needs are met. A dedicated team of compassionate professionals works tirelessly to maintain a nurturing space where every resident feels safe and supported.

    Nutritious meals and a variety of social activities encourage engagement and promote an active lifestyle. Set in a peaceful green location Roselands Care Home offers the perfect balance of tranquillity and community connection giving residents the opportunity to relax and enjoy the beautiful surroundings.

    A Tribute to the Dedicated Team

    Achieving a “Good” CQC rating is a testament to the passion and hard work of the entire team at Roselands. Their commitment to delivering exceptional care has made the home a trusted choice for families seeking residential care in Rye. This recognition is not just about meeting standards but about the continuous effort to enhance the lives of residents every day.

    A Trusted Choice for Residential Care in Rye

    Families looking for a high-quality residential care home in Rye can feel confident in choosing Roselands. The home welcomes new residents and their families to visit, meet the team and experience the caring environment firsthand. The journey towards compassionate high-quality care continues ensuring that Roselands remains a place where residents can thrive and feel at home.

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    Marc
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    Marc2
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    An Unconventional Odyssey – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff, care workers, and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity, and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.