Nestled in the charming town of Cranbrook, Kent, Hartley House Residential Home is surrounded by the timeless beauty of England’s Garden of Eden. The cobbled streets, Tudor-style architecture, and landmarks like the historic Union Mill and St. Dunstan’s Church create an inspiring environment. These local treasures, combined with the warmth and care at Hartley House, offer residents a serene and enriching home.
Hartley House Residential Home, part of the Eleanor Healthcare Group, has been a cornerstone of care since 1979. Located in the heart of Cranbrook, our home provides a nurturing environment where residents can thrive, supported by a dedicated team of professionals. The beauty of Cranbrook’s countryside, combined with its vibrant local culture, enhances the sense of comfort and belonging that defines life at Hartley House.
Our residential home offers more than just exceptional care—it provides a space where meaningful connections flourish. Residents enjoy personalised care plans tailored to their needs, fostering independence while ensuring their well-being. Our thoughtfully designed spaces reflect the charm and warmth of Cranbrook, creating a true home-away-from-home experience.
The proximity of Hartley House to Cranbrook’s unique landmarks enriches the lives of our residents. Outings to Union Mill or participation in local events provide opportunities for engagement and a sense of adventure. The surrounding countryside, with its lush orchards and rolling hills, offers a peaceful retreat that residents can enjoy through leisurely walks or quiet moments in our landscaped gardens.
Within Hartley House, we incorporate the spirit of Cranbrook into daily life. Whether through activities inspired by local traditions or shared experiences that reflect the community’s heritage, residents feel connected to the town’s vibrant culture. These connections foster a sense of purpose and joy, enhancing the overall quality of life.
Hartley House Residential Home reflects the essence of Cranbrook—a place where history, beauty, and community come together. Our dedicated team ensures that every resident feels valued and supported, creating a harmonious environment where care and community thrive.
Discover the unique blend of Cranbrook’s charm and Hartley House’s exceptional care—a sanctuary where residents can celebrate life surrounded by the tranquillity and warmth of Kent’s countryside.
Our dedicated team of caregivers provides compassionate and attentive care to meet the unique needs of elderly residents. From assistance with daily activities to medication management, we ensure that each resident receives personalised care and support to enhance their quality of life.
We understand the importance of providing comfort and support to residents and their families during their end-of-life journey. Our palliative care services focus on pain management, emotional support, and maintaining dignity and respect for the resident’s wishes.
Our specially trained staff members create a safe and supportive environment for residents living with dementia. Through individualised care plans, cognitive stimulation activities, and sensory engagement, we aim to enhance the overall well-being and quality of life of residents with dementia.
In addition to general elderly care, we offer specialist care services tailored to specific needs such as frailty management and incontinence support. Our team works closely with healthcare professionals to ensure that residents receive comprehensive and holistic care.
Our beautifully landscaped garden offers a serene outdoor space for residents to relax, socialise, and enjoy nature’s beauty, with walking paths, seating areas, and vibrant flowers.
Residents can pamper themselves with on-site hairdressing services, where professional stylists provide personalised grooming and styling to enhance their well-being and confidence.
Residents have access to convenient kitchenette facilities, equipped with basic appliances and utensils, for preparing snacks or beverages whenever they wish.
Our comfortable lounge areas provide residents with a relaxing space to unwind, read a book, or socialise with fellow residents, creating a sense of community and belonging.
We understand the therapeutic benefits of animal companionship, which is why we welcome residents to bring their beloved pets to our home, fostering a warm and homely atmosphere.
For moments of solitude or reflection, residents can retreat to our quiet room, a peaceful sanctuary where they can find solace and recharge away from the hustle and bustle of daily life.
We prioritise the holistic well-being of our residents, offering a range of activities, therapies, and support services to promote physical, mental, and emotional health, ensuring they live life to the fullest.
Our home is equipped with reliable Wi-Fi connectivity, allowing residents to stay connected with loved ones, access online resources, and enjoy entertainment options at their convenience.
Spacious and well-equipped facilities promote comfort and convenience for all residents, with easy accessibility and safety features to accommodate their needs.
Our call bell system ensures prompt assistance, providing peace of mind for residents and their families knowing that help is always readily available.
Our spacious dining room offers a welcoming atmosphere for residents to enjoy nutritious and delicious meals prepared by our talented chef, fostering social interaction and a sense of community.
The tranquil outdoor space provides residents with a peaceful retreat to unwind, engage in gardening activities, or simply enjoy the beauty of nature with their loved ones.
Each wing features a kitchenette, allowing residents to prepare snacks and beverages at their convenience, promoting independence and choice in their daily lives.
Our quiet room offers a peaceful retreat for moments of reflection and relaxation, providing residents with a serene environment to recharge and rejuvenate.
Our facility is equipped with Wi-Fi connectivity, allowing residents to stay connected with loved ones and engage in online activities, promoting social engagement and connectivity.
At Hartley House Care Home, we prioritise the health and safety of our residents above all else. Our dedicated team provides personalised care to ensure that your loved one is always well-groomed, mentally and emotionally stimulated, and socially engaged. We regularly review our care plans to ensure they are effectively meeting the needs of each resident.
Our commitment to safety extends to our facility, which is equipped with secured entrances and alarmed exits. We conduct weekly fire drills to mitigate fire risks. Additionally, as an organisation accredited with ISO 9001, we maintain stringent standards to uphold the safety, health, and wellbeing of our residents.
We are privileged to have Simon as our esteemed manager, bringing nearly 20 years of experience in the health and social care sector. Simon’s journey in the industry began as a carer, and he has since worked his way up, gaining valuable experience in various roles including nursing, dementia care, and community care. Along the way, he has learned from some exceptional matrons, shaping his passion for delivering high-quality and person-centred care.
Simon’s dedication to excellence in care has been recognised with prestigious awards, including being twice awarded National Care Manager of the Year by the Great British Care Awards. He firmly believes that one size does not fit all when it comes to care, and he is committed to ensuring that each resident receives personalised attention and support.
Simon’s vision for Hartley House Care Home is to create a home that residents and staff can be proud to call theirs. He is passionate about empowering the skills of the staff, enabling them to become the best they can be and fostering a culture of continuous improvement.
Experience the warmth and exceptional care at Hartley House Care Home, a legacy of Eleanor Healthcare. Schedule a visit today to discover why we’re a place residents are proud to call home.
One of our specialist care advisors will be in touch within 24 hours.
Book your visit today, Daisy and the team will show you around our luxurious care home.
Once you and your loved ones are completely happy, we will agree to a start date for you to move into your new home.
Get the Hartley House experience, featuring premium suites, a beautiful expansive garden, a beauty salon, and much more.
People might choose or require a residential care home if they need assistance with daily activities due to factors such as ageing, mobility limitations, or cognitive impairments like dementia. Residential homes offer a supportive environment where individuals can receive help with personal care tasks while maintaining independence and socialising with peers.
Hartley House Care Home stands out in Cranbrook, Kent for its commitment to providing exceptional residential care tailored to individual needs, its serene location amidst the picturesque charm of the town, and its dedicated team of professionals ensuring residents’ well-being. With a rich legacy of operating since 1979 and a good rating from the Care Quality Commission (CQC), we take pride in being a cherished part of the Eleanor Healthcare Group, offering warmth and compassion in every interaction.
Our facilities include spacious and well-equipped bathroom & shower rooms, a cosy cafe for socialisation, a call bell system for prompt assistance, a welcoming dining room serving nutritious meals, a tranquil garden for outdoor relaxation, kitchenette areas for independence, comfortable lounges for socialising, and various well-being activities and services, among others.
Hartley House Care Home has received a good rating from the Care Quality Commission (CQC), highlighting our commitment to consistently high standards of care and safety for our residents.
Simon, our esteemed manager, brings nearly 20 years of experience in the health and social care sector. With a background in nursing, dementia care, and community care, Simon is dedicated to delivering high-quality and person-centred care. His leadership and commitment to continuous improvement ensure that Hartley House remains a place residents and staff can be proud of.
To experience the warmth and exceptional care at Hartley House Care Home, you can schedule a visit today. Contact us through our website or give us a call to arrange a personalised tour of our facilities. We look forward to welcoming you to our home.
Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.
As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.
Marc draws inspiration from his team of staff, care workers, and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.
Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity, and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.