Eleanor Healthcare Group

  • CQC
    Overall Rating
    'Good'

    Our Commitment to Bristol

    Our commitment to providing exceptional home care services extends beyond meeting the physical needs of our clients. As part of Bristol’s thriving community, we actively engage in local initiatives and events, collaborating with other organisations to enrich the lives of our clients and contribute to the city’s dynamic character. Whether you or your loved ones require short-term assistance or long-term care, we provide compassionate and reliable support tailored to your unique needs. Contact us today to discover how we can help you thrive in our welcoming community.
    Welcome to Eleanor Healthcare Group, your trusted provider of exceptional home care services in Bristol. Since our establishment in 1979, we have built over 40 years of expertise, earning a reputation for delivering compassionate, reliable care. By working closely with the local community, we have become a leading provider of quality home care services.

    Renowned for its vibrant cultural scene and rich maritime history, Bristol exudes a unique charm, from its iconic landmarks to its thriving arts scene. Our Bristol branch is proud to be part of this dynamic city, offering comprehensive care services tailored to the diverse needs of its residents.

    Our Commitment to Excellence in Poole

    Poole, nestled along the stunning Dorset coast, is renowned for its natural beauty and vibrant community spirit. At Eleanor Healthcare Group, we embrace the essence of Poole, embodying its warmth and vitality in every aspect of our service.

    Why Choose Us?

    Comprehensive Services

    From adult care to dementia care, and from palliative care to live-in care, we offer a wide range of services to address various needs.

    Personalised
    Care

    We understand that every individual is unique, which is why we create personalised care plans tailored to meet specific needs and preferences.

    Experienced
    Team

    Our team of caregivers is highly trained and experienced, providing compassionate care with professionalism and respect.

    Cultural
    Sensitivity

    We respect the cultural backgrounds and traditions of our clients, ensuring that our care services are delivered with cultural sensitivity and understanding.

    Commitment to Quality

    We are committed to upholding the highest standards of quality and safety in all aspects of our services, ensuring the wellbeing and satisfaction of our clients.

    Our Services

    Assisting with activities of daily living such as bathing, dressing, and grooming, promoting independence and well-being.
    Providing companionship, emotional support, and engaging in social activities to alleviate loneliness and enhance overall quality of life.
    Tailored care plans for individuals with specific medical conditions such as dementia, Alzheimer's, Parkinson's, multiple sclerosis, or physical disabilities, ensuring their unique needs are met with compassion and expertise.
    Offering short-term relief for family caregivers, providing temporary care and support to allow caregivers to rest and recharge while ensuring continuity of care for their loved ones.
    Providing round-the-clock care and support for individuals who prefer to remain in the comfort of their own homes, including assistance with personal care, medication management, meal preparation, and household tasks.
    Compassionate support and assistance for individuals and their families during their final stages of life, focusing on pain management, comfort, dignity, and emotional support for both the individual and their loved ones.
    Assisting with medication reminders, prescription refills, and ensuring medications are taken as prescribed to promote health and well-being.
    Planning and preparing nutritious meals tailored to dietary preferences and restrictions, ensuring clients receive adequate nutrition for optimal health.
    Providing safe and reliable transportation for medical appointments, grocery shopping, social outings, and other errands, promoting independence and community engagement.
    Assisting with light housekeeping tasks such as laundry, vacuuming, and tidying up to maintain a clean and comfortable living environment.
    Providing assistance with mobility, transfers, and exercises to promote physical activity and prevent falls.
    Providing skilled nursing care for individuals with wounds, including dressing changes, wound assessment, and infection control to promote healing and prevent complications.
    Engaging clients in mentally stimulating activities such as puzzles, games, and reminiscence therapy to promote cognitive function and overall well-being.
    Assisting with pet care tasks such as feeding, grooming, and walking to ensure the well-being of clients' furry companions.
    Providing assistance with using technology devices such as smartphones, tablets, and computers to stay connected with loved ones and access online resources.
    Offering emotional support, active listening, and companionship to address feelings of anxiety, depression, or loneliness and promote mental well-being.

    26 Gilda Parade, Whitchurch, Bristol, BS14 9HY

    What people say about us

    Eleanor for you

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    Council and NHS Partners
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    Million Care Visits Annually
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    Employees
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    Home Care Branches
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    Care Homes
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    Hospitals We Supply Logistic
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    Day Centres
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    Supported living homes
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    Extra Care Locations
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    Locations across UK we deliver care

    Our Partners and accreditations

    We are regulated by CQC
    These Partnerships, accreditations and recognitions affirm our resolute commitment to exceptional care at Eleanor.

    Join Us

    As Eleanor Healthcare Group continues to expand our services throughout Bristol, we’re seeking compassionate individuals to join our growing team. If you’re dedicated to delivering exceptional care and making a meaningful impact in our community, we welcome you to explore career opportunities with us.

    Get in Touch

    For further details about our services or career openings, feel free to reach out to us. Our team of friendly professionals is available to address your inquiries and provide assistance as needed.

    FAQ’s

    What types of home care services does Eleanor Healthcare Group offer in the Bristol area?

    In Bristol, Eleanor Healthcare Group provides a diverse range of home care services tailored to meet the unique needs of our clients. Our services include adult care and support, autism care, challenging behaviour care, elderly care, learning disability care, palliative care, companionship, dementia care, domestic support, reablement care, live-in care, and respite care.

    What sets Eleanor Healthcare Group apart in Bristol?

    At Eleanor Healthcare Group, we stand out in Bristol for our unwavering commitment to quality, passion, and dedication in delivering exceptional care services. Our team of carers is dedicated to providing personalised support tailored to the needs of each client, ensuring their comfort, safety, and well-being.

    Why choose Eleanor Healthcare Group for home care services in Bristol?

    Eleanor Healthcare Group is the trusted choice for home care services in Bristol due to our excellent reputation, commitment to quality, and compassionate approach to care. Our carers go above and beyond to meet the needs of our clients, building strong relationships and contributing to the thriving community in Bristol.

    How does Eleanor Healthcare Group ensure quality care in Bristol?

    In Bristol, Eleanor Healthcare Group ensures quality care through our dedicated team of carers who embody our values of excellence, passion, and dedication. We take pride in our rigorous training programs, personalised care plans, and ongoing support, ensuring that each client receives the highest standard of care.

    What makes Bristol an ideal location for home care services?

    Bristol, with its rich history, beautiful landscapes, and vibrant communities, provides an ideal setting for home care services. Our team at Eleanor Healthcare Group embraces the essence of Bristol, offering warmth, compassion, and support to our clients in this welcoming environment.

    What types of home care services does Eleanor Healthcare Group offer specifically in the Bristol area?

    In Bristol, Eleanor Healthcare Group offers a wide range of personalised home care services tailored to meet diverse needs. Our services include personal care assistance, companion care, specialised care for medical conditions, respite care for family caregivers, live-in care for round-the-clock support, and end-of-life care with compassion and dignity. Additionally, we provide ancillary services such as medication management, nutrition support, transportation, household assistance, mobility aid, wound care, cognitive stimulation, pet care, technology assistance, and emotional support. These comprehensive services aim to ensure clients receive holistic care in the comfort of their own homes.

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    An Unconventional Odyssey – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff, care workers, and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity, and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.