At Eleanor Healthcare Group, we believe that embedding Environmental, Social, and Governance (ESG) principles into everything we do is essential for creating a positive and lasting impact. We are fully committed to making meaningful progress, guided by a clear vision and expert partnerships.
Caring is at the core of what we do, whether it’s for individuals, communities, or the environment. Our ESG strategy will reflect our deep commitment to sustainability and our belief that every step, no matter how small, contributes to a healthier, more equitable world.
Together, we are building a future that embodies our values and uplifts the communities we serve.
For us, ESG isn’t just a trend, it’s a fundamental responsibility. Our healthcare operations touch lives daily, and by aligning our business practices with sustainability goals, we ensure that our mission to care extends beyond individuals to the planet and our communities.
To ensure our efforts are both impactful and aligned with global best practices, we have partnered with experienced external consultants and ESG experts. These collaborations allow us to build a comprehensive and effective strategy, empowering us to identify opportunities, set measurable goals, and implement sustainable solutions across our organisation.
We’ve launched a bicycle loan scheme to help our employees travel to and from care calls and work in an eco-friendly way. By reducing reliance on motor vehicles, this program lowers emissions, improves air quality, and promotes healthier lifestyles. It also supports our commitment to making sustainable practices accessible for our workforce.
Achieving our ESG goals requires collaboration and expertise. That’s why we’ve partnered with external consultants who bring a wealth of knowledge and experience to our journey. These experts are helping us:
Our ESG journey is just beginning, but the steps we’ve taken demonstrate our commitment to doing better for our planet and people. In the immediate future, we will continue focusing on impactful actions, including:
Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.
As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.
Marc draws inspiration from his team of staff, care workers, and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.
Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity, and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.