Eleanor Healthcare Group

  • A Commitment to ESG for a Sustainable Future

    At Eleanor Healthcare Group, we believe that embedding Environmental, Social, and Governance (ESG) principles into everything we do is essential for creating a positive and lasting impact. We are fully committed to making meaningful progress, guided by a clear vision and expert partnerships.

    Welcome to Astley Day Centre in Future

    Caring is at the core of what we do, whether it’s for individuals, communities, or the environment. Our ESG strategy will reflect our deep commitment to sustainability and our belief that every step, no matter how small, contributes to a healthier, more equitable world.

    Together, we are building a future that embodies our values and uplifts the communities we serve.

    Why ESG Matters to Us

    For us, ESG isn’t just a trend, it’s a fundamental responsibility. Our healthcare operations touch lives daily, and by aligning our business practices with sustainability goals, we ensure that our mission to care extends beyond individuals to the planet and our communities.

    To ensure our efforts are both impactful and aligned with global best practices, we have partnered with experienced external consultants and ESG experts. These collaborations allow us to build a comprehensive and effective strategy, empowering us to identify opportunities, set measurable goals, and implement sustainable solutions across our organisation.

    Key Initiatives Driving Our Progress

    Our ESG strategy is built on practical actions that deliver both immediate and long-term benefits. These initiatives reflect our commitment to sustainability, innovation, and responsibility:

    Cycle to Work
    Scheme

    We’ve launched a bicycle loan scheme to help our employees travel to and from care calls and work in an eco-friendly way. By reducing reliance on motor vehicles, this program lowers emissions, improves air quality, and promotes healthier lifestyles. It also supports our commitment to making sustainable practices accessible for our workforce.

    Company Vehicle
    Scheme

    Our company vehicle scheme ensures that employees have access to reliable, efficient vehicles for work-related visits. We’re prioritizing low-emission and fuel-efficient options to reduce our carbon footprint while maintaining the high-quality care delivery that is central to our mission.

    Reducing Single-Use
    Plastics

    Understanding the environmental harm caused by single-use plastics, we are actively collaborating with our PPE supplier to phase out these materials from our operations. By making this change, we aim to significantly reduce waste while setting an example for sustainability in healthcare.

    Sustainable Fittings at Our Head Office

    Our new head office has been designed with sustainability in mind, incorporating eco-friendly materials and energy-efficient fixtures. These thoughtful choices reflect our commitment to integrating sustainability into our physical spaces.

    Energy Efficiency in Care Facilities

    Many of our care facilities are already equipped with LED lighting and solar panels. These measures not only lower energy consumption but also contribute to cleaner energy usage. We are actively planning to extend these systems across more facilities, ensuring our environmental initiatives reach every corner of the organisation.

    Our Partnerships for ESG Excellence

    Achieving our ESG goals requires collaboration and expertise. That’s why we’ve partnered with external consultants who bring a wealth of knowledge and experience to our journey. These experts are helping us:

    • Assess our current environmental impact.
    • Develop a tailored, actionable ESG strategy.
    • Implement programs that are scalable and measurable.
    • Prepare a Carbon Reduction Plan that will guide our long-term sustainability goals.

    Looking Ahead: A Journey of Growth and Responsibility

    Our ESG journey is just beginning, but the steps we’ve taken demonstrate our commitment to doing better for our planet and people. In the immediate future, we will continue focusing on impactful actions, including:

    • Expanding our energy-efficient systems organisation-wide.
    • Finalising and implementing our Carbon Reduction Plan.
    • Exploring further initiatives to reduce waste, conserve resources, and empower our workforce with sustainable choices.

    ESG as a long-term commitment and we understand that progress requires consistent effort and innovation. With the guidance of our partners, the dedication of our team, and the support of our stakeholders, Eleanor Healthcare Group will be well-positioned to make a meaningful difference in the years ahead.

    Eleanor for you

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    Council and NHS Partners
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    Million Care Visits Annually
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    Employees
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    Home Care Branches
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    Care Homes
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    Hospitals We Supply Logistic
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    Day Centres
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    Supported living homes
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    Extra Care Locations
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    Learning Disability Care Homes
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    Locations across UK we deliver care

    Our Partners and accreditations

    We are regulated by CQC
    These Partnerships, accreditations and recognitions affirm our resolute commitment to exceptional care at Eleanor.

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    An Unconventional Odyssey – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff, care workers, and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity, and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.