Eleanor Healthcare Group

  • Halden Heights
    Nursing Home

    A tranquil retreat in High Halden
    CQC
    Overall Rating
    'Good'

    High Halden, a quaint village in the borough of Ashford, offers a peaceful and inspiring setting perfectly aligned with the compassionate care provided at Halden Heights Nursing Home. Known for its timeless charm and lush green landscapes, High Halden is a place where residents can feel connected to the tranquillity of the countryside while enjoying a sense of community.

    Nearby, the enchanting Hemsted Forest provides opportunities for serene walks among ancient trees, offering moments of calm and reflection. Just a short journey away, the charming town of Tenterden—often referred to as the “Jewel of the Weald”—beckons with its delightful tea rooms, historic architecture and vibrant local markets. These places offer not only beauty but also engaging outings that enrich the lives of our residents, fostering connection and joy.

    Welcome to Halden Heights Nursing Home

    Nestled on Ashford Road, Halden Heights Nursing Home is a proud member of the Eleanor Healthcare Group, providing exceptional care in an environment that feels like home. Surrounded by the serenity of High Halden and its picturesque countryside, our nursing home offers residents a sanctuary where they can thrive.
    Our home is designed to balance independence and support, with thoughtfully curated spaces that reflect the beauty and tranquillity of the surrounding area. Residents benefit from personalised care plans that ensure dignity and well-being, while our engaging activities and community connections bring a sense of purpose and joy to daily life.

    Enhancing Life Through Local Connections

    Halden Heights Nursing Home is enriched by its proximity to the vibrant life of Tenterden and the peaceful charm of High Halden. Outings to explore the local area, from the majestic Hemsted Forest to the welcoming high street of Tenterden, provide opportunities for residents to connect with the wider community and enjoy the beauty of their surroundings.
    Within Halden Heights, the spirit of these places is reflected in our approach to care. From communal spaces that encourage social interaction to activities inspired by local traditions, every detail is designed to enhance the residents’ experience. Our beautifully landscaped gardens offer a tranquil retreat where residents can enjoy fresh air and the soothing rhythm of nature.

    A Home Where Care Meets Community

    At Halden Heights Nursing Home, we embrace the essence of High Halden—a place where life moves at a comforting pace, and connections run deep. Our dedicated team of professionals ensures that every resident feels valued and supported, creating an environment that feels both nurturing and inspiring.
    Discover how the harmony of High Halden’s natural beauty and Halden Heights’ exceptional care come together to create a home where residents can truly flourish. Here, every day is an opportunity to celebrate life, surrounded by the charm and tranquillity of the Kent countryside.

    Our Services

    Our experienced team provides compassionate care tailored to the unique needs of elderly residents, ensuring their comfort, safety, and well-being. We offer assistance with daily activities, medication management, and personalised care plans to enhance quality of life.

    Our skilled nursing staff delivers comprehensive medical care and support for residents with diverse health conditions. From wound care to post-surgical rehabilitation, we provide round-the-clock nursing services to promote healing and well-being.

    Specialising in dementia care, we create a supportive environment for residents living with dementia. Our person-centred approach focuses on understanding individual needs and preferences, promoting engagement, and maintaining dignity.

    Our compassionate end-of-life care ensures comfort, dignity, and support for residents and their families during the final stages of life. We provide symptom management, emotional support, and holistic care to enhance quality of life.

    At Halden Heights, we understand the importance of individualised care. Our dedicated staff provide one-to-one care, ensuring each resident receives personalised attention and support based on their unique needs and preferences.

    Home

    Features

    Bathroom & Shower Rooms

    Our spacious and well-equipped bathroom and shower rooms are designed for comfort and safety, with grab bars, non-slip surfaces, and adjustable fixtures to accommodate residents’ needs.

    Cafe

    Our on-site cafe offers a cozy and inviting space for residents to enjoy a variety of refreshments, from freshly brewed coffee to delicious pastries, while socialising with friends and family.

    Call Bells

    For added convenience and peace of mind, each resident has access to call bells in their room, allowing them to request assistance from our attentive staff whenever needed.

    Dining Room

    Our spacious dining room provides a welcoming environment for residents to enjoy nutritious and delicious meals prepared by our skilled chefs, served with care and attention to dietary preferences.

    Family Visits

    We warmly welcome family visits and encourage meaningful connections between residents and their loved ones, with designated areas for private conversations and quality time together.

    Garden

    Our beautifully landscaped garden offers a serene outdoor space for residents to relax, socialise, and enjoy nature’s beauty, with walking paths, seating areas, and vibrant flowers.

    Hairdressing

    Residents can pamper themselves with on-site hairdressing services, where professional stylists provide personalised grooming and styling to enhance their well-being and confidence.

    Kitchenette

    Residents have access to convenient kitchenette facilities, equipped with basic appliances and utensils, for preparing snacks or beverages whenever they wish.

    Lounge

    Our comfortable lounge areas provide residents with a relaxing space to unwind, read a book, or socialise with fellow residents, creating a sense of community and belonging.

    Pet Friendly

    We understand the therapeutic benefits of animal companionship, which is why we welcome residents to bring their beloved pets to our home, fostering a warm and homely atmosphere.

    Quiet Room

    For moments of solitude or reflection, residents can retreat to our quiet room, a peaceful sanctuary where they can find solace and recharge away from the hustle and bustle of daily life.

    Wellbeing

    We prioritise the holistic well-being of our residents, offering a range of activities, therapies, and support services to promote physical, mental, and emotional health, ensuring they live life to the fullest.

    Wi-Fi

    Our home is equipped with reliable Wi-Fi connectivity, allowing residents to stay connected with loved ones, access online resources, and enjoy entertainment options at their convenience.

    Luxury Interiors

    Our interiors are designed to provide a luxurious and comfortable living environment for our residents, ensuring they feel at home.

    Beautiful Garden & Summer House

    Our landscaped garden offers a peaceful outdoor space for residents to relax and enjoy nature, while the summer house provides a charming retreat for social gatherings and activities.

    Delicious Nutritious Meals

    Our chef prepares delicious and nutritious meals using fresh, locally sourced ingredients, catering to individual dietary preferences and requirements.

    Well-being and Beauty Salon

    Our well-being and beauty salon offers a range of services to promote relaxation, pampering, and self-care for our residents.

    Cafe

    Residents can socialise and enjoy refreshments in our on-site cafe, fostering a sense of community and well-being.

    Call Bells

    Residents have access to call bells for prompt assistance from our dedicated staff, ensuring their needs are met promptly.

    Dining Room

    Our spacious dining room offers nutritious meals prepared by our chef in a communal setting, promoting social interaction and enjoyment.

    Family Visits

    We provide comfortable spaces for residents to spend quality time with their loved ones, enhancing their emotional well-being and connection.

    Hairdressing

    Residents can enjoy hairdressing services within our facility, promoting self-care and personal grooming.

    Kitchenette

    Residents have access to kitchenette areas for preparing snacks and refreshments, promoting independence and choice.

    Lounge

    Our cosy lounge areas provide a welcoming atmosphere for residents to socialise and relax, enhancing their quality of life.

    Pet Friendly

    We welcome well-behaved pets into our home, recognising the positive impact of pets on residents’ well-being and happiness.

    Quiet Room

    Residents seeking solitude or reflection can retreat to our quiet room for moments of peace and tranquillity, promoting relaxation and well-being.

    Utility Room

    Our utility room provides added convenience for residents, offering laundry facilities and storage space.

    Bluebell Nursing Home
    Bluebell Nursing Home
    Good
    6 March 2020

    You're in Safe Hands

    You’re in safe hands with us at Halden Heights Luxury Residential and Nursing Home. The health and safety of our residents are of utmost importance. Our personalised care ensures grooming and safety, mental and emotional stimulation, and social engagement. We review care plans regularly, secure the premises, and prioritise fire safety with weekly drills. As an ISO 9001 accredited organization, we pride ourselves on consistently high standards of safety, health, and well-being for our residents.

    Schedule a Tour Today

    Experience exceptional care and luxurious living at Halden Heights Luxury Residential and Nursing Home. Contact us today to schedule a personalised tour and discover why we are the premier choice for residential and nursing care in Ashford.

    Ashford Road High Halden, Ashford TN26 3BP

    View a virtual Tour of Halden Heights Nursing Home

    Our Manager

    Daisy Delgado

    Registered Manager

    Daisy is a highly experienced nurse with a Bachelor of Science Degree in Nursing from the Philippines. She joined the NHS in 2001 after obtaining professional registration with the Nursing and Midwifery Council. Her specialisation lies in Trauma and Orthopaedics, as well as Elderly Care. In 2009, she completed leadership training, contributing to the development of the first Orthopaedic Practice Development unit in the private sector. Since December 2011, Daisy has been a crucial part of the Halden Heights Care Community as the Deputy Manager and Clinical Manager. Daisy’s vision for Halden Heights revolves around a commitment to providing the best possible service with a caring and compassionate approach while ensuring staff members receive ongoing training and skill development.

    Gallery

    What people say about us

    Next Steps

    Get In Touch!

    One of our specialist care advisors will be in touch within 24 hours.

    Visit Our Home

    Book your visit today, Daisy and the team will show you around our luxurious care home.

    Move-In Date

    Once you and your loved ones are completely happy, we will agree to a start date for you to move into your new home.

    Settling In

    Get the Halden Heights experience, featuring premium suites, a beautiful expansive garden, a beauty salon, and much more.

    Eleanor for you

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    Locations across UK we deliver care

    Our Partners and accreditations

    We are regulated by CQC
    These Partnerships, accreditations and recognitions affirm our resolute commitment to exceptional care at Eleanor.

    FAQ’s

    What is the difference between a nursing home and a residential home?

    A nursing home provides round-the-clock medical care and assistance for individuals with complex health neleaeds, often including skilled nursing care and specialised services such as rehabilitation therapy. In contrast, a residential home offers accommodation and personal care services, such as help with bathing, dressing, and meals, but does not provide the same level of medical care as a nursing home.

    What kind of care home is Halden Heights?

    Halden Heights is a Luxury Residential and Nursing Home located in Ashford, United Kingdom. It offers luxury residential and nursing care services, providing compassionate and personalised support for residents in need.

    How does Halden Heights stand out in Ashford?

    Halden Heights Luxury Residential and Nursing Home is located in the heart of Ashford and is a cherished member of the Eleanor Healthcare Group. With a serene setting on Ashford Road and close proximity to local attractions like Tenterden and Biddenden Vineyards, our residents enjoy a tranquil lifestyle amidst natural beauty.

    What services does Halden Heights offer?

    We offer a comprehensive range of services including elderly care, general nursing, nursing dementia care, palliative care (end of life), residential care, and one-to-one care. Our experienced team ensures residents’ comfort, safety, and well-being through personalised care plans and round-the-clock support.

    What are the features of the Belgravia Suites at Halden Heights?

    Our exclusive collection includes 13 Belgravia Suites, featuring 6 Executive Suites exuding sophistication and 7 meticulously appointed suites offering cosy luxury. These suites blend comfort with care and provide residents with spacious en-suite bedrooms and inspiring views.

    What state-of-the-art facilities does Halden Heights offer?

    Halden Heights boasts state-of-the-art facilities including beautiful gardens and a summer house for outdoor relaxation, a well-being and beauty salon for pampering, modern bathroom and shower rooms, a café for socialising, and various other amenities such as call bells, dining rooms, hairdressing services, kitchenette areas, lounges, and pet-friendly spaces.

    What is Halden Heights' CQC rating?

    Halden Heights Luxury Residential and Nursing Home has received a good rating from the Care Quality Commission (CQC), reflecting our dedication to maintaining high standards of care, safety, and quality of life for our residents.

    Who is the manager of Halden Heights and what is their background?

    Daisy, our Deputy Manager and Clinical Manager, brings extensive nursing experience and holds a Bachelor of Science Degree in Nursing. With specialisations in Trauma and Orthopaedics, as well as Elderly Care, Daisy is committed to providing the best possible service with a caring and compassionate approach.

    How does Halden Heights ensure residents' safety and well-being?

    At Halden Heights, residents’ well-being and safety are core priorities. We provide personalised care plans, regularly reviewed to address individual needs effectively. Our focus on mental and emotional stimulation includes a range of activities and engagements. Additionally, our premises boast secured entrances, alarmed exits, and dependable Wi-Fi connectivity, fostering safety and communication within our vibrant community.

    How can I schedule a tour of Halden Heights?

    To experience the exceptional care and luxurious living at Halden Heights Luxury Residential and Nursing Home, please contact us today to schedule a personalised tour. We welcome the opportunity to showcase our facilities and services and help you discover why we are the premier choice for residential and nursing care in Ashford.

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    An Unconventional Odyssey – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff, care workers, and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity, and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.