Eleanor Healthcare Group

  • Partnering with SOLLA and Armed Forces Covenant

    At Eleanor Healthcare Group, care is more than a service. It is a promise to support people through every stage of life. Whether it is helping older adults navigate their care journey or standing by those who have served in the Armed Forces, we believe in making a real difference.

    To strengthen this commitment, we are proud to announce two key initiatives. Our partnership with the Society of Later Life Advisers (SOLLA) will provide better financial guidance for those planning their care, while our pledge to the Armed Forces Covenant ensures that veterans and their families receive the support they deserve.

    Helping Families Navigate Later-Life Care

    Making decisions about care can be overwhelming, especially when finances come into play. Many individuals and families struggle to find the right advice, understand their options and plan for the future with confidence.

    Our partnership with SOLLA is designed to ease this process. SOLLA connects people with accredited financial advisers who specialise in later-life care. Whether someone is considering home care, live-in care, or moving into a care home, this collaboration ensures they have access to expert guidance tailored to their needs.

    Working with SOLLA advisers allows us to provide families with the information they need to make well-informed decisions about funding care, managing assets and securing their future. By removing barriers to financial clarity, we are helping more people access the care they deserve with peace of mind.

    Honouring Those Who Have Served

    Just as we are committed to caring for older adults, we also recognise the sacrifices made by those who have served in the Armed Forces. Veterans, reservists and military families often face unique challenges when transitioning to civilian life and they deserve access to fair and supportive care.

    By signing the Armed Forces Covenant, we are reinforcing our promise to stand with the Armed Forces community. This pledge, formally signed by our CEO, Marc Santhi F.C.C.A, alongside COO Katie Wordley and Group Commercial Director David Mason, represents our long-term dedication to supporting service personnel in meaningful ways.

    Through this commitment, we ensure that veterans and their families receive fair access to care and support. We also provide employment opportunities for ex-service personnel within our organisation and recognise the valuable skills they bring to the workforce.

    Building a Future of Inclusive Care

    Care should be accessible to everyone, no matter their background or circumstances. Whether it is through partnerships like SOLLA that make later-life planning easier or pledges like the Armed Forces Covenant that honour those who have served, we are dedicated to creating a more inclusive and compassionate society.

    We are excited about the positive changes these initiatives will bring and look forward to making an even greater impact. If you would like to learn more about our services, our partnership with SOLLA, or our commitment to the Armed Forces Covenant, we invite you to reach out to us. Together, we can build a future where care is not just a service, but a shared commitment to those who need it most.

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    An Unconventional Odyssey – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff, care workers, and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity, and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.