Eleanor Healthcare Group

  • CQC
    Overall Rating
    'Good'

    Our Commitment to Poole

    As a trusted care provider in Poole, we are proud to be an integral part of this thriving community, dedicated to delivering the high standards of care that the area deserves. Poole, known for its beautiful harbour, stunning beaches, and strong community spirit, is a place we are honoured to serve. We are committed to providing compassionate, personalised care that reflects the warmth and vitality of Poole, making a positive impact on the lives of those we care for.

    Welcome to Eleanor Healthcare Group, your trusted partner in home care services since 1979. Established with a commitment to excellence, our Poole branch has proudly served the community since 2010, building a strong reputation across Poole and Bournemouth. Nestled along the stunning Dorset coast, Poole is renowned for its natural beauty and vibrant community spirit. At Eleanor Healthcare Group, we embrace the essence of Poole, reflecting its warmth and vitality in every aspect of our service.

    Why Choose Us?

    Comprehensive Services

    From adult care to dementia care, and from palliative care to live-in care, we offer a wide range of services to address various needs.

    Personalised
    Care

    We understand that every individual is unique, which is why we create personalised care plans tailored to meet specific needs and preferences.

    Experienced
    Team

    Our team of caregivers is highly trained and experienced, providing compassionate care with professionalism and respect.

    Cultural
    Sensitivity

    We respect the cultural backgrounds and traditions of our clients, ensuring that our care services are delivered with cultural sensitivity and understanding.

    Commitment to Quality

    We are committed to upholding the highest standards of quality and safety in all aspects of our services, ensuring the wellbeing and satisfaction of our clients.

    Our Services

    Dedicated support for elderly individuals to enhance their quality of life and ensure their well-being.
    Tailored assistance for adults requiring personal care and support with daily activities.
    : Specialised care services designed to support individuals living with dementia, promoting safety, comfort, and dignity.
    Compassionate end-of-life care focused on comfort, dignity, and support for both the individual and their loved ones.
    Assistance with household tasks and chores to maintain a clean, comfortable living environment.
    Tailored assistance for adults requiring personal care and support with daily activities.
    Comprehensive round-the-clock care and support provided in the comfort of your own home, ensuring safety, security, and peace of mind.
    Temporary care and support services to provide relief for family caregivers, ensuring continuity of care and support.
    Specialised care services designed to support individuals with autism spectrum disorders, promoting independence and well-being.
    Individualised care plans to support individuals with learning disabilities, empowering them to live fulfilling lives.
    Compassionate care for individuals exhibiting challenging behaviours, delivered with patience and expertise.
    Transitional support services to facilitate independence and recovery after illness or injury.
    Assistance with household tasks and chores to maintain a clean, comfortable living environment.
    Friendly companionship and emotional support to alleviate loneliness and enhance social well-being.

    What people say about us

    Eleanor for you

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    Council and NHS Partners
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    Million Care Visits Annually
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    Employees
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    Home Care Branches
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    Care Homes
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    Hospitals We Supply Logistic
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    Day Centres
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    Supported living homes
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    Extra Care Locations
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    Learning Disability Care Homes
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    Locations across UK we deliver care

    Our Partners and accreditations

    We are regulated by CQC
    These Partnerships, accreditations and recognitions affirm our resolute commitment to exceptional care at Eleanor.

    Get in Touch

    For further details about our services or career openings, feel free to reach out to us. Our team of friendly professionals is available to address your inquiries and provide assistance as needed.

    FAQ’s

    What distinguishes Eleanor Healthcare Group's home care services in Poole?

    Eleanor Healthcare Group in Poole stands out for its commitment to excellence, personalised care plans, and dedication to enhancing the well-being of individuals in the local community.

    How does Eleanor Healthcare Group support individuals with dementia in Poole?

    In Poole, we provide specialised dementia care services focused on promoting safety, comfort, and dignity for individuals living with dementia and their families, ensuring they receive the support they need to thrive.

    What types of home care services does Eleanor Healthcare Group offer specifically in the Poole area?

    Our services in Poole encompass a wide range of personalised care options, including elderly care, in-home care, dementia care, palliative care, home support, personal care, live-in care, respite care, autism care, learning disability care, challenging behaviour care, reablement care, domestic support, and companionship care.

    How does Eleanor Healthcare Group ensure quality in-home care services in Poole?

    Our approach to care in Poole involves a dedicated team of carers and experienced senior staff who strive to set the standard of care delivery, ensuring each individual receives tailored care of the highest quality to meet their specific needs and preferences.

    What sets Eleanor Healthcare Group apart as a home care provider in Poole?

    Choosing Eleanor Healthcare Group means choosing a partner dedicated to well-being and peace of mind. Our commitment to excellence, personalised care, and the highest standards of service make us the trusted choice for home care services in Poole and beyond.

    How does Eleanor Healthcare Group ensure safety and security for individuals receiving live-in care in Poole?

    Our comprehensive live-in care services in Poole are designed to provide round-the-clock support and companionship, ensuring the safety, security, and peace of mind of individuals receiving care in the comfort of their own homes.

    How can I learn more about Eleanor Healthcare Group's home care services in Poole?

    Contact us today to discover how our comprehensive range of home care services can support you or your loved ones in Poole. Let us be your partner in creating a life filled with comfort, dignity, and joy.

    How does Eleanor Healthcare Group ensure continuity of care for clients in Lewisham?

    We prioritise continuity of care by assigning dedicated caregivers to each client, ensuring they receive consistent support from familiar faces. Our team communicates closely with clients and their families to address any changes or concerns and ensure seamless care delivery.

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    An Unconventional Odyssey – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff, care workers, and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity, and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.