Eleanor Healthcare Group

  • Bexley Has Hit 2,000 Hours Of Care Again!

    Bexley Has Hit 2,000 Hours Of Care Again! Hanh Nguyen Bexley Branch was doing 1,600 hours of care in March 2021. But Bharathy Maheswaran and her team have worked hard and raised the hours to over 2,000 in less than 45 days. This is a remarkable effort, which shows how a truly committed team can […]

    Face-to-face Meetings Have Begun Again

    Face-to-face Meetings Have Begun Again Hanh Nguyen Face-to-face meetings, which used to be the cornerstone of life in Eleanor before the pandemic, have begun again. These meetings will give you a chance to raise your concerns, voice your opinions, and share your experience. here’s a picture from the last London manager’s meeting.

    Dorchester Is Rated “good” By Cqc

    Dorchester Is Rated “good” By CQC Hanh Nguyen Eleanor Dorchester has been rated “GOOD” by CQC. Our CEO, Marc Santhi, visited the team and thanked them for their great collective effort. Kelly Stevenson manages Dorchester. Working in a rural setting has its own unique challenges; however, since 2019, the passionate team of 40 care workers […]

    Eleanor Has Now Delivered A Decade Of Care In Poole

    Eleanor Has Now Delivered A Decade Of Care In Poole Hanh Nguyen Friday 14th, May 2021 marked a decade of providing care at Poole. A champagne celebration was held for the team by Marc Santhi, CEO, James Filkins, the Business Development Director, and Jean-Marc Flambert, Communications Director. Poole’s Manager Kathy Vasquez, who has been with […]

    Smerdon Day Centre Celebrates 40 Years Anniversary

    Smerdon Day Centre Celebrates 40 Years Anniversary Hanh Nguyen 11th May 2021 was the 40th anniversary of Smerdon Day Centre opening. This is of course a remarkable achievement. Gina Sloan is the manager of the day centre, who has been with the team for over 30 years. Smerdon Day centre is also the home to […]

    Eleanor focuses on Mental Health Awareness

    We are an award-winning care provider Hanh Nguyen Mental Health Awareness Week falls on 10-16 May. This year’s theme was “Nature”, with the Mental Health Foundation’s CEO noting that walks in nature and being in green spaces have been the nation’s top mental health coping strategy during the pandemic (according to their research). At Poole, the Recruitment […]

    We are an award-winning care provider

    We are an award-winning care provider Hanh Nguyen Eleanor is an award-winning care provider. In Lewisham, we won the Mayor of Lewisham’s Business Award. We are also CHAS (Contractor Health and Safety), ISO 9001 (for Quality Systems) and ISO 14001 (for effective environmental management system) accredited. Further, we are also certified Ethical Employers and Investors in People. Get to know these standards, as they […]

    March 2022 Care Home Review Scores

    March 2022 Care Home Review Scores Eleanor Healthcare Group We are very pleased to share the March 2022 certificates from Carehome.co.uk. The scores are based and calculated by the submissions from family, friends and/or the residents themselves on carehome.co.uk on past or current services that the homes provide and has been submitted within a time […]

    Carers week 2020

    Carers week 2020 Mickel Brown Carers week is an annual campaign focused on raising the awareness of care and caring within society. It exists to highlight the challenges both unpaid and paid carers face in regards to the recognition they receive in-light of the contributions they make to families and communities throughout the UK. The […]

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    Get in touch with Eleanor

    An Unconventional Odyssey – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff, care workers, and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity, and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.