Eleanor Healthcare Group

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    • Santa wears a face mask

    SANTA WEARS A FACE MASK – How to celebrate Christmas safely Vivek Ramakrishnan Let us start with the absolutely obvious: this is going to be an unusual Christmas. This is even more true for the care sector, which stands at the epicenter of the on-going COVID-19 pandemic. Understanding and implementing the complex – and constantly […]

    ELEANOR HAS NOW DELIVERED A DECADE OF CARE IN POOLE

    ELEANOR HAS NOW DELIVERED A DECADE OF CARE IN POOLE Hanh Nguyen Friday 14th, May 2021 marked a decade of providing care at Poole. A champagne celebration was held for the team by Marc Santhi, CEO, James Filkins, the Business Development Director, and Jean-Marc Flambert, Communications Director. Poole’s Manager Kathy Vasquez, who has been with […]

    INTERNATIONAL DANCE DAY

    International Dance Day Hanh Nguyen Across the Eleanor Healthcare Group, we represent several nationalities and speak 112 languages! Diversity is our strength, and therefore #InternationalDanceDay is an opportunity for us to celebrate the cultures we share across our organization. For the occasion, José Aguilar and Jean-Marc Flambert graced us with a short introduction to Cuban […]

    Dear Chief Pharmacists

    Dear Chief Pharmacists Graham Walsh No stone has been left unturned, and you now have your own online user log in to view your Trust, hospitals and departments’ Pharmacy fluid performance and service data. Patient Safety has reached new heights !! Everything you have ever wanted to know about your fluids is now at your […]

    Happy 105th Birthday Kitty!

    Happy 105th Birthday Kitty! Eleanor Healthcare Group A BIG Happy Birthday to one of our Hartley House residents, Kitty! Kitty has been a resident at Hartley House since September 2021 and has been thoroughly enjoying her time there. Today, we are all celebrating a wonderful milestone of reaching the age of 105! We look forward […]

    Five Questions

    Five Questions An Interview by Abimbola Abiola Five Questions With… ISABELLA NASIMIYU A GREENWICH CARER 1. WHAT DO YOU LOVE BEST ABOUT YOUR JOB AS A CARER? Answer: I love the Interaction with the service users. You get to meet different people from different cultures, different religions and customs.The experience you gain from people from […]

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    Marc
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    Marc2
    Marc1
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    An Unconventional Odyssey – Charting A Visionary Path Towards Success

    Despite a successful stint as one of the youngest finance directors in London, specialising in mergers and acquisitions for a prominent advertising company, Marc found his professional success to be hollow. Driven by a desire to serve the community, he left the lucrative world of finance to establish an accountancy practice and business consultancy in Lewisham. His mission was clear: guide local start-ups and small businesses toward financial transparency and profitability.

    As Marc’s consultancy flourished, he received a crucial call from Eleanor in 2005, who was struggling to keep her nursing agency afloat after 26 years. Marc took on the challenge, initiating a leap of faith that marked the beginning of a transformative journey. Today, the Eleanor Healthcare Group stands as a model business in the care sector, with over 1500 dedicated members, fluent in 112 languages, supporting over 3000 clients. The senior staff, with a combined experience of over 100 years in health and social care, has been instrumental in guiding and participating in the organisation’s remarkable growth.

    Marc draws inspiration from his team of staff, care workers, and frontline keyworkers, acknowledging their role in preserving the life and dignity of the most vulnerable in the community. He emphasises that Eleanor is an organization with people at its core, having created a paradigm shift in the care sector with the driving principle that social care is about people, not processes. In 2009, Marc introduced the concept of person-centric care, responding to a request from Richmond Council. Eleanor Healthcare Group led the transformation, offering tailor-made services and pioneering an outcomes-based approach in collaboration with local authorities. The organisation then took a leading role in preventive care, integrating health and social care services and introducing a novel caring model to Lewisham Council based on the Buurtzorg model.

    Despite numerous achievements, Marc sees success as just the beginning. The Eleanor family remains ready to take another leap of faith, with trust in people above processes. In the face of mounting challenges to health and social care systems, Marc has been steering Eleanor to the forefront of much-needed innovation within the UK and globally. Eleanor Healthcare Group takes pride in its identity, never compromising integrity, and always preserving its true essence. The commitment to taking the road less travelled is evident as it approaches the next fork in the future of healthcare, promising to continue breaking new ground and redefine possibilities.